組別：[A1]
[A2]
[A3]
[A4]
[A5] [A6]
[A7]
指導老師：許勝源
組員：吳名凱、蕭元翔、柯昶瑋、林冠廷、曾啓旻、黃信憲
建國科技大學 工業工程與管理系
一、簡介：
本研究結合ＴＲＩＺ（系統化創新，Teoriya Resheniya Izobreatatelskikh Zadatch），以三皇三家為研究個案，嘗試利用ＴＲＩＺ手法解決其中可能發生的矛盾，尋求突破性、整合性的設計概念，期能提昇服務品質與顧客的滿意度。
二、動機：
台灣多數複合式餐廳受限於資金及規模的限制，多數複合式餐廳的服務還是僅著眼在餐點與桌號的對應上，仍欠缺較高的服務品質以及以衛生品質為導向的餐點與顧客對應的服務概念。本研究之主要目的在於改善整個點餐系統以及顧客進門用餐到用餐完畢離開的整個流程，藉以提昇服務水準令顧客滿意，讓複合式餐廳整個流程規劃能更有效率且更加完善。
三、目的：
(一) 藉由系統化創新工具來進行複合式餐飲業服務流程的創新設計。
(二) 在彰化地區複合式餐廳的競爭優劣勢分析並評估個案餐廳未來流程改善及發展之可能方向。
(三) 分析個案餐廳與同業及異業的競爭優劣，以系統化創新工具來發展具優勢之競爭創新服務流程。
四、特色：
本專題針對服務人員不足、送錯餐點、出餐延遲、製作等待時間、顧客自行換桌、點餐單擦拭不乾淨、更換餐點、菜梯口擁擠、僅能參對桌無法餐對人等問題提出改善建議，提高服務效率與品質並透過餐對人的服務水準提昇，期能大幅提高客戶滿意度。
五、研究方法：
ＴＲＩＺ（系統化創新，Teoriya Resheniya Izobreatatelskikh Zadatch）。
六、結論：
經過這次專題製作，最大的收穫是學習如何運用ＴＲＩＺ，以低成本且具有創意的想法來解決問題，製作專題過程中，透過ＴＲＩＺ將複合式餐廳流程上會出現的問題解決，以此降低成本與提昇服務品質。
七、指導老師評語：
本專題具體分析同業運作狀況，並利用ＴＲＩＺ進行流程設計，務實改進相關問題
八、業界認證：
公司名稱：三皇三茶坊
負責人：方雅嵐
聯絡電話：(04)7610383
評 語：有看到同學對於這份專題的努力與用心，有提到幾個關鍵問題，會虛心接受且盡快改善，謝謝。
Innovative design of service process of compound restaurant based on TRIZ
Advisor: Hsu,Sheng-Yuan
Members: WU,MING-KAI, SIAO,YUAN-SIANG, KE,CHANG-WEI, LIN,GUAN-TING, ZENG,CI-MIN, HUANG,SIN-SIAN
Department of Industrial Engineering and Management
Chienkuo Technology University
1. Introduction:
In this study, combined with TRIZ (Teoriya Resheniya Izobreatatelskikh Zadatch), to Sanhuangsanjia as a case study approach attempts to use TRIZ to solve conflicts which may arise, to seek a breakthrough, integrated design concept, a view to improve service quality and customer satisfaction.
2. Motivation:
Most of Taiwan's hybrid capital and limited restaurant size constraints, most complex service restaurant or just look at the meals and the corresponding number on the table, still lack a high quality of service and quality in health-oriented meals with customers corresponding to the service concept. The main purpose of this study is to improve the entire customer ordering system and leave the door meals to eat the entire process is completed, in order to enhance service standards of customer satisfaction, restaurant complex planned the whole process more efficient and more perfect.
3. Purpose:
(A) through systematic innovation tools for composite services, food and
beverage industry innovative design process.
(B) composite-style restaurant in the Changhua area of competition and to assess
the strengths and weaknesses analysis of future cases of restaurant development
process improvement and possible directions.
(C) the analysis of case-restaurant with the same industry and the pros and cons
of cross-industry competition, the development of a systematic innovation tools
to compete with edge of innovation and service processes.
4. Significance:
the study addresses problems occurring in restaurant service process, such as staff shortage, wrong food delivered, delayed delivery, lead time, customers changing tables after orders are taken, order sheets are not fully erased, customers making changes to their orders, and the place where the chef puts finished meals so that waiters can pick them up is crowded. Lastly, based on the findings, the study presents summaries and recommendations that can be used by restaurants in the improvement of customer satisfaction by enhancing efficient and quality service.
5. Methods:
TRIZ (Teoriya Resheniya Izobreatatelskikh Zadatch).
6. Conclusion:
After this monograph, the maximum gain is learning how to use TRIZ, low cost and creative ideas to solve the problem, produce special process, the restaurant through the TRIZ process on the composite will be to solve the problem, thereby reducing costs and improve service quality.
7. Advisor’s Comments:
Detailed analysis of the topic with the industry on the status and use of TRIZ for process design and practical issues related to improving
8. Recognize Prove of Business Scope：
Company name：3 King 3 International Business Co., Ltd.
Representative director：Fang Yalan
TEL：(04)7610383
Comment：
Students have to see this topic for the efforts and intentions, there are several key issues that will be humbly accepted and as soon as possible to improve, thank you.
指導老師：夏太長
組員：江銘晟、陳奕帆、翁子微、陳志函、林德源與郭昱欣
建國科技大學 工業工程與管理系
一、簡介
台灣僑柏精密鑄造工業股份有限公司(以下簡稱僑柏公司)以脫蠟技術生產精密鑄造產品，具有頗高的知名度，產品行銷海內外。
二、動機
僑柏公司在執行精密鑄造過程中尚存在許多風險，諸如機器裝備長期處於高溫、高壓、高噪音與粉塵中，作業人員則需在此環境中精確與穩定地依據標準作業程序執行作業，稍有不慎都有可能發生工業安全事件。
三、目的
本專題研究首先針對僑柏公司精密鑄造製程每道步驟進行風險評估；其次，找出具有危害風險之鑄造步驟；最後，用系統化創新技術(TRIZ)檢視具有危害風險之鑄造步驟，找出發生工業安全問題的癥結，擬訂改善方案，鞏固僑柏公司安全，提升生產績效，增進作業人員福祉。
四、特色
本專題研究使用風險的事件發生的嚴重程度與事件發生的機率兩個指標，接著對僑柏公司的十三道製程進行風險評估，再將兩指標整合成縱合風險指標，放入棒球場分析圖，得知第六道與第八道製程風險值最高。在使用系統化創新技術(TRIZ)擬訂改善方案。
五、研究方法
一、精密鑄造製程；
二、精密鑄造風險評估；
三、以系統化創新技術執行改善。
六、結論
僑柏公司經由風險評估與系統化創新技術(TRIZ)的改善，可鞏固廠房安全，提升生產績效，增進作業人員福祉。
七、指導老師評語
本專題以系統化創新技術(TRIZ)與風險評估，對僑柏公司做實務研究，讓學生學習到如何運用書本上的工具來做實務研究，成效良好。
八、業界認證
公司名稱：僑柏精密鑄造工業股份有限公司
負責人：林水材
聯絡電話：886-4-2359-3058
評 語：本專題以系統化創新技術(TRIZ) 檢視精密鑄造具有危害風險之鑄造步驟，執行風險評估，找出可能發生工業安全問題的癥結執行務實改善，成效良好。
A Study of Risk Evaluation and Safety
Improvements.
for GEOBER Precision Casting Co., LTD
Advisor: Hsia, T. C.
Members: Jiang, M. C., Chen, Y. F., Wong, Z. W., Chen, C. H., Lin, D. Y. and Kuo, Y.S.
Department of Industrial Engineering and Management
Chienkuo Technology University
1. Introduction
Geober Precision Casting Co., Ltd.(herein referred to as GEOBER) is a highly reputed company specialized in precision castings via dewaxing technology for domestic sales and exports.
2. Motivation
There are mechanical hazards and associated risks in the process of casting, for example, operators have to follow exactly the steps as listed in Standard Operation Procedures under severe environmental conditions such as high-temperature, high pressure, high noise level, flying particles and dust. Even a slightest mistake or carelessness can cause industrial accidents.
3. Purpose
The study conducts risk assessments on each casting process and identifies processes that are exposed to mechanical hazards and risks. By employing TRIZ(Teoriya Resheniya Izobretatelskikh Zadatch,TRIZ）, the study examines these processes that are exposed to mechanical hazards and risks, identifies the crux of industrial safety issues and develops an improvement plan for the enhancement of production performance.
4. Significance
The study uses two indices – incident severity and the probability of event occurring – to conduct risk assessments on thirteen casting processes of Geober. These two indices are then integrated into a composite risk index for baseball field analysis. The findings show that the sixth and eighth processes score the highest Value at Risk (VAR). TRIZ is then employed to develop an improvement plan.
5. Methods
1. Precision casting process;
2. Risk assessment on precision casting;
3. Employ TRIZ to develop an improvement plan.
6. Conclusion
The TRIZ-based improvement plan can help Geober ensure safety and welfare of personnel and the promotion of Production efficiency.
7. Advisor’s Comments
The study adopts TRIZ and conducts risk assessments on Geober. It is a practical study that enables students to apply what they have learned to real world problems.
8. Recognize Prove of Business Scope
Company name：GEOBER Precision Casting Co., LTD
Representative director：Shuei-Cai Lin
TEL：886-4-2359-3058
Comment：The study adopts TRIZ to identify processes that are exposed to mechanical hazards and risks and conducts risk assessment to find out the crux of industrial safety issues for improvement. It is a study that achieves and attains the practical goal.
脫蠟鑄造製程標準作業程序書之撰寫-以僑柏精密鑄造工業股份有限公司為例
指導老師：何志勤
組員：丁仰民、林柏存、張志鵬、王詠智與鄭文豪
建國科技大學 工業工程與管理系
一、簡介
本專題是協助僑柏精密鑄造工業股份有限公司撰寫脫蠟製程之標準作業程序書，讓該公司生產程序標準化，提升產品品質，同時能讓經驗傳承，減少人員訓練之時間與成本。
二、動機
鑄造產業具有髒亂、辛苦及危險等特性，有意願投入此傳統產業的人越來少越少，僑柏公司大多引進外籍勞工來從事生產，造成生產作業之困難，也間接影響生產品質，此時標準作業程序就顯示其重要性。
三、目的
本專題的目的是要撰寫標準作業程序（SOP）減少人為操作錯誤，降低不良品之發生，並達到品質的一致性。
四、特色
本專題研究是針對僑柏公司射蠟與脫蠟撰寫標準程序書，對該公司此兩項作業與予標準化，藉此保持品質的穩定性，同時可作為訓練與經驗傳承之技術文件。
五、研究方法
一、研究精密鑄造；
二、技術文件撰寫與要領；
三、脫蠟鑄造標準作業程序；
四、脫蠟作業程序改善方案。
六、結論
僑柏公司經由標準作業程序(SOP)的撰寫，可讓經驗傳承，新進員工能迅速的上手，並能降低製造程序上的失誤，確保產品品質。
七、指導老師評語
本專題以撰寫標準作業程序(SOP)為標的，對僑柏公司做實務研究，讓學生學從觀察工作上學習與了解整個脫蠟鑄造的程序與步驟，並以文字清楚地表達出來。
八、業界認證
公司名稱：僑柏精密鑄造工業股份有限公司
負責人：林水材
聯絡電話：886-4-2359-3058
評 語：本專題是對精密鑄造的製造程序撰寫標準作業程序書，能把員工在操作時有標準依循，將缺失降到最低，同時也能讓工作人員和機器間人機介面做改善，讓鑄造產業就能更穩固的傳承下去，並持續在國內發展。
A Writing of S.O.P. for Lost-wax Casting
Process-Taking Geober Precision Casting
Company as An Exapmple
Advisor: Ho, C. C.
Members: Ding, Y. M., Lin, B. C., Jhang, J. P., Wang, Y. J. and Jheng, W. H.
Department of Industrial Engineering and Management
Chienkuo Technology University and
1. Introduction
The object of this research is to assist Geober company to write the Standard Operation Procedure (SOP). It will standardize the operation procedure to assure the quality and transfer the experience to reduce the time and cost of training.
2. Motivation
Casting industry has the characters of dirty、hardworking and dangerous. There is less persons who want to join in this conventional industry. Geober company has to hire many foreign workers. It causes many difficulties of production operation and affects the quality of product. Thus, the Standard Operating Procedure shows its significance in the process.
3. Purpose
The purpose of writing the Standard Operating Procedure (SOP) for the Geober Company is to avoid human’s error, reduce defective products and assure the quality..
4. Significance
This study is writing the Standard Operating Procedures of wax-injection and wax-lost process for the Geober Company. This SOP can maintain the quality of products. It is also the technical material of training and experience transfer.
5. Methods
1. The research of precision casting
2. Essentials of technical document writing
3. The writing of Standard Operating Procedure (SOP) for wax-lost process
4. The improvement of wax-lost operating procedure.
6. Conclusion
By the Standard Operating Procedure (SOP), Geober company can make their new employees do the work more easily and quickly. It can also reduce the mistake form the manufacture procedure.
7. Advisor’s Comments
The goal of this study is to write the Standard Operating Procedure (SOP). By doing this study at Geober company, it can let students learn the whole procedure of wax-lost process and express them clearly by the words.
8. Recognize Prove of Business Scope
Company name ：GEOBER Precision Casting Co., LTD
Representative director：Shuei-Cai Lin
TEL：886-4-2359-3058
Comment：The purpose of this study is to write the Standard Operation Procedure for precise casting process. It can make the worker follow to reduce the errors. It is also to improve the interface between the work and machine. It can transfer the experience to next generation steadily and continue the development of casting industry.
指導老師：陳錫川老師
組員：李慶羿、林姍瑩、郭雅甄、洪培修、蔡博硯、賴季楷
建國科技大學 工業工程與管理系
一、簡介：
本專題擬將企業資源規劃軟體（ERP）導入水龍頭產業中，計算出每次購買原料的需求多寡，透過ERP內採購託外系統所產生的報表可作為評估評選協力廠商的資訊依據。
二、動機：
在水五金產業的製程中，採購原物料與託外加工佔整個製程相當高的比例，採購與託外的延遲與進貨量不足嚴重影響產業的競爭力。
三、功能：
多餘的採購不但造成物料的堆積、也是資金的浪費，不足的採購無法應付訂單的原物料需求，導致生產缺貨造成客戶的流失，所以使用ERP精算出正確的原物料採購數量非常重要。
四、特色：
本專題擬使用企業資源規劃（Enterprise Resource Planning, ERP）系統協助解決採購與託外的問題。
五、原理：
利用報表來評估選擇優良的供應商與託外廠商。
六、方法：
利用ERP系統來做生產與採購訂單的分析，和線上分析處理（OLAP）。
七、結論：
幫助水五金產業完整導入企業資源規劃（Enterprise Resource Planning, ERP）系統，並針對系統所產生的報表來分析、選擇較佳的採購及託外廠商。
八、指導老師評語：
好
九、業界認證：
公司名稱：欣錩金屬股份有限公司
負責人：楊健銓
聯絡電話：（04）7711864
評語:切合業界需要
The Application of ERP to the Procurement and Outsourcing Problem of the Water Ware Industry
Advisor: Chen, Hsi-Chuan
Members: Ching-Yi Lee, Shan-Ying Lin, Ya-Zhen Kuo, Pie-Siou Hong, Po-Yen Tsai, Ji-Kai Lai
Department of Industial Engineering Management, Chienkuo Technology University
1. Introduction:
This project introduces ERP into the water ware industry. It utilizes ERP calculates the required quantity of material and evaluates the supplier and outsourcing manufacturers according to the reports from the ERP system.
2. Motivation:
Material procurement and outsourcing are the major problems in water ware industry. The delay and insufficient problems of procurement and outsourcing affect the competiveness enormously.
3. Purpose:
This project aims to construct an evaluation method under the ERP support.
4. Characteristic:
This project utilizes Enterprise Resource Planning system (ERP) to solve the procurement and outsourcing problems.
5. Principle:
Evaluate and select good suppliers and outsourcing manufacturers.
6. Methods:
ERP system, analysis of manufacturing orders and procurement orders, and Online Analytical Processing (OLAP).
7. Conclusion:
The achievements of this project help the water ware industries introduce ERP system and construct an evaluation method combing ERP reports.
8. Advisor’s Comments:
Good!
9. Corporate Certification of the Project Report:
Company : HSIEN CHANG METALS CO. LTD.
Responsible Person/ Representative: Yang, Jian-Cyuan
Telephone: （04）7711864
Comments: Good.
指導老師：吳章傑 老師
組員：林莊祺、張書維、周仕承、藍俊杰、卓均穎、賴慧晏、甘宇哲
建國科技大學 工業工程與管理系
一、簡介：
運用TRIZ創新技法、電腦輔助設計、鞋櫃內流場數值模擬、單晶片控制、濕度感測器、人因工程設計等進行鞋櫃創新設計，解決鞋櫃內部的潮濕及黴菌滋生問題。
二、動機：
解決鞋櫃內部的潮濕及黴菌滋生問題。
三、目的：
運用TRIZ創新技法、電腦輔助設計、鞋櫃內流場數值模擬、單晶片控制、濕度感測器、人因工程設計等進行鞋櫃創新設計。
四、特色：
利用鞋櫃內外部空氣交換調整濕度。
五、研究方法：
藉由TRIZ的分析方法確認鞋櫃內部的潮濕及黴菌滋生源自於通風不良；鞋櫃內流場數值模擬估算較佳的層板配置與通風效果；鞋櫃層板傾斜機構達到存取鞋子省力方便；濕度感測器感測鞋櫃內濕度，經單晶片自動控制器驅動風扇吸入鞋櫃外部空氣。
六、結論：
藉增進鞋櫃內外空氣交換，確能降低鞋櫃內部濕度；單晶片自動控制器結合濕度感測器確可達到節能功效。
七、指導老師評語：
以基礎技術組合即可創造創新產品。
八、業界認證：
公司名稱：全全科技有限公司
負責人：張明葳
聯絡電話：02-2949-9818
評 語：符合產業需求
Applications of TRIZ Innovation
-Intelligent Shoe Cabinet
for the Performance of Energy-saving and Dehumidification
Advisor: Chang-Chieh Wu
Members: JUANG-CHI,LIN、SHIH-CHENG,JHOU、SHU-WEI,ZHANG、JYUN-JIE,LAN、JYUN-YING,JHUO、HUEI-YAN,LAI、YU-ZHE,GAN
Department of Industrial Engineering and Management
Chienkuo Technology University
1. Introduction:
The following tools, such as the theory of TRIZ, Computer-aided Design, flow numerical simulation, single chip controller, humidity sensor, and Human Factors Engineering are used to create an innovative shoe cabinet, It proposes innovative solutions to the moisture and mold problems with shoe cabinet.
2. Motivation:
Resolve the moisture and mold problems of the shoe cabinet.
3. Purpose:
Create a shoe cabinet with the performance of energy-saving and dehumidification.
4. Significance:
Exchange of air to the outside as well as circulation of air within the cabinet.
5. Methods:
TRIZ is employed to verify that the moisture and mold problems with shoe cabinets are due to poor ventilation, and the numerical simulation of the flow field is conducted to work out better shelving and ventilation inside the cabinet, a tilting mechanism facilitates the loading and removal of shoes from the rack, the humidity sensor measures and reports the relative humidity in the cabinet, and the single chip controller controls the fan to drive air from outside into the cabinet.
6. Conclusion:
The exchange of air to the outside as well as circulation of air within the cabinet reduce the humidity in the shoe cabinet. The applications of the single chip controller and humidity sensor work towards achieving the goal of energy saving.
7. Advisor’s Comments:
This study reveals that combined the fundamental technique, such as TRIZ, CAE and single chip automatic control, could create an innovated product.
8. Recognize Prove of Business Scope：
Company name：ALL-BEST Co. Ltd.
Representative director：Ming-Wei Chang
TEL：886-2-8943-4262
Comment：The results coincides the requirement of industry.
指導老師：陳錫川、李文鑫
組員：林均蔚、康晏彰、黃威愷、陳柏佑、施賀強、王若瑜
建國科技大學 工業工程與管理系
一、簡介：
本專題重點主要是汽車零件製造商物料管理與排程問題，研究針對庫存問題與排程問題應用軟體期望提出改善對策。
二、動機：
汽車零件製造商是很競爭的產業為了滿足顧客需求所累積許多物料成本，製造商的經驗進行調整，若人工的調整方法有錯誤，可能因此造成資源浪費以及成本增加，甚至會使訂單無法如期完成。
三、功能：
物料管理主要目的在於以最低總成本維持最低原物料存量而不是使材料的短缺。在有限產能內安排規劃生產時間和生產順序。
四、特色：
該專題利用 ABC將物料分類並以不同訂購方式來降低成本和以 i2 軟體將公司排程做有限產能規劃。
五、原理：
此專題再以不同訂購方式來維持最低物料成本和以排程軟題調整時間規畫。
六、設備：
ABC 原則、 定期訂購系統、 經濟批次系統，有限的容量規劃。
七、運用時機：
本專題在降低物料成本，利用i2軟題實現有限產能規劃。這專題的成就是能使用在汽車零件製造商。
八、指導老師評語：
實用
九、業界認證：
公司名稱：唯亮企業有限公司
負責人：趙銘銓
聯絡電話：0426938938
評語：實用
The Improvement Strategy of Inventory and Scheduling Problems of Automobile Part Manufacturers
Advisor: Chen, Hsi-Chuan, Li, Wen-Shin
Members: Lin, Jyun-Wei, Kang Yan-Zhang, Huang, Wei-Kai, Chen, Po-Yu, Shih,He-Ciang, Wang, Ruo-Re Yu
Department of Industrial Engineering and Management, Chienkuo Technology University
1. Introduction:
This project focuses on material management and order scheduling problems of automobile part manufacturers.
2. Motivation:
Automobile part manufacturers face the challenge comes from other opponents. The manufacturer makes decisions by experience now and could result in waste of resources, increased cost, and backorders.
3. Purpose:
The material management tries to lower the material cost but not to make the material shortage. The order scheduling arranges the start time and end time of each work order to complete the order under finite capacity.
4. Characteristic:
The project utilizes ABC principle to simply the material management and i2 software to do the finite capacity planning.
5. Principle:
This project aims to maintain low level of material inventory and on time order scheduling.
6. Methods:
ABC principle, periodic ordering system, EOQ system, finite capacity planning.
7. Conclusion:
This project lower the material inventory cost and achieve the finite capacity planning utilizing i2 software. The achievement of this project is practical to the automobile part manufacturer.
8. Advisor’s Comments:
Practical
9. Corporate Certification of the Project Report:
Company: WEI LIANG POWER WINDOW ENTERPRISE CO.LTD.
Responsible Person/ Representative: Jau- Ming Chiuan
Telephone:（04）26938938
Comments: Practical
指導老師：廖仁傑
組員：張蓉倩、江柏鋒、葉駿耀、吳書維、趙建安、許哲凱
建國科技大學 工業工程與管理系
一、簡介：
本研究藉著專題問卷分析，進而整合出優秀的稽核員應該具備的人格特質並建構參考模型，可提供驗證公司作為甄選稽核員及人才訓練之參考。
二、動機：
台灣企業對於品質相當重視，將取得ISO9000國際品質管理系統驗證當作認定品質水準的第一要務，在ISO9000品質管理系統的驗證中，稽核員扮演著重要角色，稽核員的人格特質更影響到驗證結果。
三、目的：
本研究藉著專題問卷分析進而整合出優秀的稽核員應該具備的人格特質並建構參考模型，可提供驗證公司作為甄選稽核員及人才訓練之參考。
四、特色：
運用人格特質參考模型分析稽核員的問卷結果，可以協助知道稽核員是否已達基準，並針對未達基準方面加以分析及改善。
五、研究方法：
本專題用受稽核公司問卷結果為稽核員人格特質基準，有效問卷為77份，將問卷十五項問題所有的變數運用SPSS進行因素分析後，將分析結果對應Costa and McCrae所分類的五大人格特質，經由歸屬後，為稽核員之人格特質整合成四大構面，並利用此四大構面做為分析依據，並建構成熟度人格特質參考模型。
六、結論：
經由人格特質參考模型分析稽核員的問卷結果，可以了解稽核員是否已達基準，並針對未達基準方面加以分析，藉此有利於驗證公司在甄選稽核員時，可以更快速判斷稽核員須符合哪方面的人格特質，也能讓正式稽核員在不足的部分加以改善，讓未來驗證時更確實、公正及有效率的完成驗證工作。
七、指導老師評語：
專題成果符合企業需求，值得提供 ISO 領域相關人員參考。
八、業界認證：
公司名稱：貝爾國際驗證股份有限公司
負責人：王聖同
聯絡電話：(04) 23552198
評 語：專題成果值得提供 ISO 領域相關人員參考。
Construction of a Reference Model for
ISO QMS Auditors’ Personality Traits
Advisor: 廖仁傑
Members: 張蓉倩、江柏鋒、葉駿耀、吳書維、趙建安、許哲凱
Department of Industrial Engineering and Management
Chienkuo Technology University
1. Introduction:
This research, by applying questionnaire analysis, tries to build a reference model for the basic personality traits of excellent auditors. Such a model can be provided to the certification organizations for their auditors’ selection and training purposes.
2. Motivation:
Taiwanese companies pay much attention to quality system certification. Achieving the ISO 9000 quality management system certificate becomes the first priority for the quality level recognition of those companies. During the certification process of the ISO 9000 QMS, the auditors play an important role. Therefore, their personality traits may affect the result of certification.
3. Purpose:
This research, by applying questionnaire analysis, tries to build a reference model for the basic personality traits of excellent auditors. Such a model can be provided to the certification organizations for their auditors’ selection and training purposes.
4. Significance:
Using our proposed personality traits model by inputting the data from received questionnaire after audit task, the certification company can judge if their auditors are qualified. And even for a further understanding of the lack of which specific personality traits and improve.
5. Methods:
77 valid questionnaire results from audited companies, in which 15 questions were designed for the personality traits study of the auditors. Those data were analyzed using SPSS software and factor analysis method. Resulting from the factor analysis, those 15 personality traits were compared with the Big Five personality traits classified by Costa and McCrae. The suggested personality traits of the ISO QMS auditors then were corresponded to 4 aspects, Those 4 aspects then became the foundation of our reference model for personality traits maturity.
6. Conclusion:
Using our proposed personality traits model by inputting the data from received questionnaire after audit task, the certification company can judge. And even for a further understanding of the lack of which specific personality traits. Furthermore, this model can help easier to identify the needed personality traits when interviewing new auditors. Such a reference model can help improve the fair and efficiency of the certification tasks.
7. Advisor’s Comments:
Results of the project met company’s needs, can be served as an important reference in ISO 9000 related fields.
8. Recognize Prove of Business Scope：
Company name：BQR AFQA Group
Representative director：Johnson Wang
TEL：(04) 23552198
Comment: Results of the project can be served as an important reference in ISO 9000 related fields.
指導老師：蔡文豐
組員：楊柏霖 蔡葆暉 鄭京憲 蔡宗耀
建國科技大學 工業工程與管理系
一、簡介：
本組專題多次實際參訪銘輝自行車零件製造廠，發現了他們公司的動線規劃不盡理想，各種半成品、原料及雜物堆放雜亂，而為了發現問題的關鍵點，本組專題開始紀錄並研究設備擺放位置，造成動線流暢度等問題，並經過多次討論後，使用以設施規劃工具與TRIZ矛盾矩陣工具，提出改善方案以利減少搬運的距離、時間的浪費，使動線流暢，提升產能、效率，進而節省成本，提昇產業競爭之優勢。本組將工廠內之主要生產線的生產流程加以規劃後縮短了一半的搬運總距離，由原本182公尺縮短到87.5公尺，縮短距離的效益達51.9%，並利用TRIZ系統化創新針對改善後所產生的問題，如：影響其他生產動線搬運距離，本組透過三十一個管理參數找出改善與惡化參數，從中得到四個原則以提供思考方向後，找到幾個改善方法，如增加推車搬運量等。
二、動機：
本組在與指導老師多次討論與到工廠勘查之後，將專題研究報告的題目訂定為「系統化創新應用於設施規劃之研究」，首先先去了解工廠內部的作業程序，再去找出與發現作業流程上的缺失，再經由本組討論提出改善方案，減少搬運時間與動線長度，改善後會出現的矛盾再經由系統化創新去解決矛盾點，使產品加工過程更加流暢，增加市場的競爭力。
三、目的：
(一)改善工廠設施佈置與擺放。
(二)妥善規劃分類動線與產品區，工作效率提升。
(三)以系統化創新解決設施規劃改善後所產生的矛盾點。
四、特色：
系統化創新工具應用發想解決方法可行度高，運用設施規劃工具後對於工廠生產線效率提升。
五、研究方法：
本組利用設施規劃與TRIZ系統化創新來幫助工廠改善目前所面臨的問題，我們運用設施規劃工具來縮短工廠主要生產線的距離，再利用系統化創新來解決改善後對於其他生產線所產生的矛盾。
六、結論：
本組針對工廠最主要生產的產品的動線和機械設備位置加以調整，使得從原料區開始加工運送至成品區的時間及路線縮短，由原本總距離182公尺縮短至87.5公尺，縮短距離的效益達51.9%，搬運距離縮短相對員工可以把作業時間放在其他地方，而這縮短的距離每天可以省下的時間為179.55秒，再以人工成本每月六萬元計算，一年總共可以省下人工搬運成本達35,910元。
七、指導老師評語：
本組專題利用設施規劃及系統化創新方法解決生產動線順暢問題，可供廠商參考。
八、業界認證：
公司名稱：銘輝工業有限公司
負責人：楊儒銘
聯絡電話：(04)8814682
評 語：生產線改善與TRIZ建議尚可，廠房規劃需多深入研究。
Applying the Systematic innovation to Facilities Planning - Taking the Bicycle Parts as an example
Advisor: Wen-Feng Tsai
Members: Jing-Shian Jeng, Bau-Huei Tsai, Po-Lin Yang, Tsung-Yueh Yao Tsai
Department of Industrial Engineering and Management
Chienkuo Technology University
1. Introduction:
After visiting the Ming Huei Profit Co. Ltd, this project found the transportation line has many problems which include piled-up semi-finished products, raw materials and other debris. Besides, devices were not placed fluently in the shop floor. This group first began to record the location of devices and investigate transportation frequency of related material. After several discussions, the proposed improvements reduce transport distance and transportation time. The results improve the productivity and efficiency. The group collected the required information, used the facilities planning tool and TRIZ contradiction matrix tools to improve the transportation line, and gave the company some suggestions. Besides, the results enhance industry competition. The group's main production line factory production planning process to be shortened by half of the total transportation distance shortened from the original 182 meters to 87.5 meters shorterdistances up to 51.9% efficiency and the use of TRIZ systematic.innovation for improvedproblems arising, such as: impact on other production lines moving away from moving, this group of parameters identified by thirty-one management improvement and deterioration of parameters,from which four principles to provide a direction of thinking, find a few improvements, such as increasing push the amount of car handling.
2. Motivation:
The group discussions with the instructor and to the factory survey, the study will be the subject of special set of "systematic innovation research applied to facilities planning," the first to go to understand the operating procedures within the factory, go find out and found that the lack of operational processes, and then discussed by the group proposed to improve the program, reducing handling time and fixed line length, the conflict will be improved further through systematic innovation to resolve the contradictions, make the product more fluid process, increase market competitiveness.
3.
Purpose:
(一)
plant facilities to improve the layout and display.
(二)
proper planning of classification of moving lines and product areas, the work
efficiency.
(三)
facilities in a systematic plan to improve the innovation to solve the conflicts
that arise after.
4. Significance:
Systematic application of innovative tools to solve the method is feasible and high-fat, the use of facilities planning tool for factory production line efficiency.
5. Methods:
The group used the facilities planning and TRIZ systematic innovation to help factories to improve the problems currently facing our planning tools to reduce the use of facilities, the main production line from the factory, re-use of systematic innovation to solve the improved production lines for other conflicts that arise.
6. Conclusion:
The most important group of plant products for the dynamic lines and location of mechanical equipment to be adjusted, making the area began processing from raw materials to finished product delivery routes to shorten the time and area, 182 meters from the original total distance shortened to 87.5 meters, shortening the distance efficiency of 51.9%, moving from a relatively shorter time employees can work on other areas, which shorten the distance each day can save time for 179.55 seconds, then sixty thousand yuan per month calculated labor costs, total annualmanual handling can save up to 35,910 yuan cost.
Advisor’s Comments:
This project team used the method of facilities planning and systematic innovation to solve the product line’s smooth problem. The results can be referenced to this company.
7. Recognize Prove of Business Scope:
Company name：Ming Fai Industrial Co., Ltd.
Representative director：Yang Ru-Ming
TEL：(04) 8814682
Comment：Production line to improve the proposal is acceptable and TRIZ, plant planning to be more in-depth study.
指導老師：蔡文豐
組員：謝漢文、沈孟賢、張家榮、陳尚朋、林楷祥、蔡育庭
建國科技大學 工業工程與管理系
一、簡介：
本研究是以自動販賣機製造為例，利用柏拉圖選取前2項重大品質問題和特性要因圖探討其原因，再以品質管理方法及萃思(TRIZ)系統化創新方式中的39工程參數、矛盾矩陣表、40發明原則、演化趨勢、資源運用等，從產品設計、製造、組裝等一系列流程之相關品質問題做系統化的探討與改善。
二、動機：
金雨公司以自創品牌研發製造自動販賣機系列產品，為國內自動販賣機領導品牌，該公司不斷的創新求進，擁有智慧型自動販賣機以及媲美日本大廠超高解析液晶電視的設計製造技術，是系統整合業界以及消費性通路業界最佳的合作夥伴。該公司市面上有很多各式各樣不同種類的自動販賣機顯示無人商店的成功。藉由參觀工廠了解各式各樣新研發的販賣機及其製造過程，並激起本研究欲探討販賣機品質問題的動機。
三、目的：
(一)探討自動販賣機的製程及品質問題。
(二)以品質管理方法解決品質問題。
(三)以系統化創新方式解決品質問題。
四、特色：
本專題利用「柏拉圖」和「特性要因圖」列出產品重大的品質問題及原因，再以品質管理方法及萃思(TRIZ)系統化創新方式中的39工程參數、矛盾矩陣表、40發明原則、演化趨勢、資源運用等，解決相關品質問題。
五、研究方法：
我們可以從100台的NT-851自動販賣機成品記錄表看到，不良點的內容有很多種，把不良點項目做統計，把統計數最多的兩項列出，分別為「中門與中門下間隙太大」和「內門手把太緊」，接下來用品管方法和TRIZ方法來解決這兩項品質問題。
六、結論：
首先用品管方法解決兩項品質問題，要先從特性要因圖把原因找出來，利用品管方法來解決這些造成品質問題的原因。接著再運用TRIZ思考方式來解決品質問題，TRIZ解決品質問題分兩部分：第一部分以資源運用、演化趨勢及40原理思考特性要因圖的重要原因；第二部分則運用定義問題、找出改善與惡化參數、查矛盾矩陣表、及詮釋40原理等四個步驟來尋求TRIZ之解答。
七、指導老師評語：
本組專題運用品管及系統化創新方法解決品質問題，可供廠商參考。
八、業界認證：
公司名稱：金雨企業股份有限公司
負責人：顧熾松
聯絡電話：886-4-711-52
Applying the Systematic Innovation to Solve The Vending Machine Quality Problem
Advisor: Wen-Feng Tsai
Members: Han-Wen Hsieh、Meng-Hsien Shen、Chia-Jung Chang
Shang-Peng Chen、Kai-Hsiang Lin、Yu-Ting Tsai
Department of Industrial Engineering and Management
Chienkuo Technology University
1. Introduction:
This study takes vending machine manufacturers as an example to do a systematic analysis and make improvement. The study applies Plato diagram to find the first two important quality problems, and further utilizes cause – effect diagram to explore their causes. The researchers make a systematic discussion and improvement of a series of process related to quality problems from product design, manufacturing, assembly by using quality management methods and systematic innovation TRIZ in the way the 39 engineering parameters, contradiction matrix, 40 principles of the invention, evolution, using of resources.
2. Motivation:
Kim-Yu developed and manufactured products vending machine through its self-created brand, and become the leading domestic brand in Taiwan. The company constantly strive for innovation, with intelligent vending machines and ultra-high resolution comparable to the Japanese manufacturers design and manufacture of LCD TV technology, systems integration industry, and consumer access the industry's best partners. The company has many different kinds of vending machines, showing the store’s success without clerks in the stores. Through visiting the factory, the researchers understand various new vending machines and their manufacturing processes, and which provoked this study to explore the quality problems of vending machines.
3. Purpose:
First, the study aimed to investigate the manufacturing processes and quality problems of vending machines.
Second, the study solved quality problems through quality management methods. Third, the study (researchers) solve quality problems through systematic and innovative ways.
4. Significance:
The thematic study listed significant quality problems and causes by utilizing Plato and cause effect diagram, and solve the problems through quality management methods and extraction thinking (TRIZ) systematic innovation in the way the 39 engineering parameters, contradiction matrix and 40 principles of the invention, evolution, use of resources, to solve problems related to quality.
5. Methods:
As shown on the records of 100 NT-851 vending machines, there were many kinds of drawbacks. According to the statistics of these drawbacks, the researchers listed two significant items- the gap between the door and subglottic was too large, and the handle of inner door was too tight. These two problems were solved through utilizing quality management methods and TRIZ.
6. Conclusion:
In order to solve these quality problems；first of all, we needed to find the reasons from cause effect diagram and utilize quality management methods to solve these problems. Secondly, we applied TRIZ way of thinking to solve the problems in two parts. The first part utilizes resources, trends and the 40 principles of evolutionary thinking characteristic map of the important reasons to be due; As for the second part, we followed four steps including applying definition and deterioration parameters, check the contradiction matrix, and the interpretation of the 40 principles of TRIZ to find the solutions.
7. Advisor’s Comments:
This project team used the method of quality and systematic innovation to solve the vending machine's
quality problems. The results can be referenced to the company.
8. Recognize Prove of Business Scope：
Company name：Jin Yu Enterprise Co., Ltd.
TEL：886-4-711-5298
Comment： Chih-Sung Ku
指導老師：楊哲維
組員：曾亦鍾、高嘉宏、洪瑞宏、蔡居展、林宏機、邱聖偉
建國科技大學 工業工程與管理系
一、簡介：
我們希望藉著製作專題機會，了解目前中小企業所面臨的情況，企業對於未知的風險，有沒有做好良好的規劃與預防，還有各種的作業流程是否能有更好的改善。
二、動機：
本專題研究有緣與全耀企業社配合，在這段期間讓我們學中做、做中學，更可增加實務經驗，最重要的是了解到一個企業在營運上會遇到的問題與處理方法，這些問題的解決對我們是很寶貴的歷練。
三、功能：
(一)進行5S研究。
(二)進行七大浪費的分析。
(三)進行生產管理作業改善分析。
(四)進行設施規劃改善分析。
(五)進行倉儲管理改善分析。
四、特色：
每次去都會看到不同種類加工的剪刀，老闆說這就是專業上技術的特色，研磨上也會因此有差異。
五、原理：
使用在學校所學習到的各種IE管理知識。
六、設備：
工廠內加工剪刀設備如研磨機、拋光等。
七、運用時機：
改善工廠現況以及作業流程、設施規劃管理等。
八、指導老師評語：
本研究題目很實務，符合業界需求。藉著參訪公司之加工流程，讓學生親身體驗將所學之IE理論基礎，運用在工廠的管理實務上，以協助該公司建立完整之管理制度。
九、業界認證：
公司名稱：全耀企業社
負責人：林明源
聯絡電話：（04）7361638
評語：研究成果符合業界需求
Business Process Improvement Analysis－
Taking CHUAN YAO enterprise as an example
Advisor: YANG,JHE-WEI
Members: CHUNG, YI-JHONG、KAO,CHIA-HUNG、HUNG, RUEI-HUNG、TSAI,CHI-CHAN、LIN,HUNG-CHI、CHIU,CHENG-WEI
Department of Department of Industrial Engineering and Management , Chienkuo Technology University
1、Introduction:
It is expected, through the case study, that we can take the opportunity to understand the situation which small to medium-sized businesses are encountering, whether or not they have been well prepared for unknown risks, and if there is any way to further improve production processes.
2、Motivation:
It is a pleasure to have Chuan Yao Workshop with us as the subject. They provide us with a great way to gain experience in the field and practice what we have learned in school. The most important is it links us to the unparalleled “real world” experience with problems a business may encounter and methods they use to cope with the difficulty.
3、Purpose:
（1）To study the workplace organization methodology of 5S.
（2）To identify what waste is and where it is using Seven Wastes.
（3）To conduct production and operations analysis for improvement.
（4）To compare existing plant layout & facility planning with the needs of the company in order to maximize the performance.
（5）To work on the analysis of warehouse location, operation, management, controls, and procedures, etc.
4、Significance:
Every time when we go to the factory, we see scissors undergo a different manufacturing process. The owner told us these are the characteristics of so-called professional products. The grinding requires a specific technology as well.
5、Methods:
Using what we have learned about IE management in school.
6、Machines and Equipment
Using machines and equipment for manufacturing scissors in the factory, such as grinding and polishing machine.
7、When to Use：
For the improvement of plant layout & facility planning, production and operations.
8. Advisor’s Comments:
The subject of this study is practical and satisfies the need of company. By means of observation the factory machining process, students are able to apply IE management knowledge to actual practice. It can assist the company to establish their process management system.
9. Corporate Certification of the Project Report:
Company : CHUAN YAO enterprise
Responsible Person/ Representative: LIN,MING-YUAN
Telephone:（04）7361638
Comments: The results of this study meet the company’s need.
指導老師：許勝源
組員：陳彥豪、陳冠宇、許順安、蕭韻葒、張紋綺
建國科技大學 工業工程與管理系
一、簡介：
本研究主要研究對象為外出式彩妝用品，然後討論擬定岀其研究目標，透過問卷進行消費者調查。在用TRIZ矛盾矩陣的方法整合應用，討論如何進行化妝品的整合創新設計，並對相關問題應用TRIZ一一來改進。
二、動機：
本研究之主要動機在於是可以將大家主要每天比較常用的彩妝用品下去結合改善，讓在使用之中更便 利，而且也能快速尋找到所需要的彩妝用品，改善了大家每天多帶了許多需求性不高的彩妝用品。
三、目的：
瞭解女性外出式彩妝用品需求及相關問題。進行現有彩妝用品之整合性分析。利用系統化創新方法進行外出式彩妝用品之創新設計。
四、特色：
利用TRIZ來整合及創新化妝產品。
五、研究方法：
發放問卷、問卷分析、產品分析、TRIZ、繪成圖。
六、結論：
創新出新的化妝用品型式。提升外出補妝或化妝時的方便使用性。彩妝用品融合使化妝品費用降低。改善外出式化妝包內容物繁多種類之重量。改善外出式化妝包內容物繁多種類之搜尋簡易。本四種創新產物皆可替換或者再填充，具環保觀念。
七、指導老師評語：
創新設計實務可用，分成四類十八種，整合創新成四種。
八、業界認證：
公司名稱：鴻昇生化科技股份有限公司
負責人：吳忠祐
聯絡電話：(04)25650697
評 語：本公司對於此專題之研究頗為認同，有創新概念的思想。
Out Type Make-up Products Systematic Innovation Research
指導老師：許勝源
組員：陳彥豪、陳冠宇、許順安、蕭韻葒、張紋綺
建國科技大學 工業工程與管理系
1. Introduction: (size 12, bold, Times New Roman)
The study subjects were out-style make-up products. Then discuss the development of research objectives. Consumer survey by questionnaire. Through the integration of TRIZ contradiction matrix method application. Discuss how to find a suitable way to mix cosmetics. And related issues use of TRIZ to improve.
2. Motivation:
The main motivation for this study for we can be in the main daily make-up products go the more commonly used combination of improved. More convenient in use. But also to quickly find the required make-up supplies. Improve of we take a lot more demand is not high make-up products Every day.
3. Purpose: (size 12, bold, Times New Roman)
Understand the needs of Demand for out-style make-up supplies and related issues. Make-up products for the integrated analysis of existing. Out using a systematic approach to innovation-style make-up products of innovative design..
4. Significance: (size 12, bold, Times New Roman)
Integration and innovation with TRIZ to cosmetic products
5. Methods: (size 12, bold, Times New Roman)
Questionnaires, the questionnaire analysis, product analysis, TRIZ, graphed.
6. Conclusion: (size 12, bold, Times New Roman)
Innovative new type of cosmetic products. Out makeup or makeup to enhance the ease of use.
Integration of the cosmetic make-up supplies at lower costs. Improve type out the wide variety of cosmetic contents of weight. Improve type out the wide variety of cosmetic contents in search for simplicity. The four kinds of innovative products Jieke replace or refill. Environmentally friendly ideas.
7. Advisor’s Comments: (size 12, bold, Times New Roman)
Innovative design entity can be divide into four categories eighteen kinds of in integration of innovation into four.
8. Recognize Prove of Business Scope：(size 12, bold, Times New Roman)
Company name：鴻昇生化科技股份有限公司
Representative director：吳忠祐
TEL：(04)25650697
Comment：The Company's research for the topic quite agree. Innovative concept ideas.
指導老師：許勝源
組員：陳銘翔、鄭丞凱、陳澤凱、陳聖其、薛文嘉、蕭淵誠
建國科技大學 工業工程與管理系
一、簡介：
近年來產業競爭激烈，企業為求能在競爭中脫穎而出，必須在品質上提昇及成本的降低來努力。本專題以九良易鋼鐵公司為研究對象，針對管材加工過程中，包括成形及裁切作業所存在的品質問題進行分析探討，針對高達2~3%的不良率，本組導入TRIZ（系統化創新，Teoriya Resheniya Izobretatelskikh Zadatch,TRIZ）方法進行改善，針對管材成形及管材裁切尺寸偏移的問題，進行創新性改善設計，利用TRIZ手法解決其中可能發生的矛盾，尋求突破性、整合性的設計概念，期能提升產品品質與降低成本。
本專題彙總提出四項管材裁切尺寸偏移的預防及警示機構，依據尺寸偏移的狀況提供立即警示，當誤差超過1mm，除利用警報及燈光閃爍提醒外，若未立即處理並將斷然執行斷電停機的措施，確保作業品質。未來將此機構裝設於裁切機台上，將可有效降低不良率，預期將可達到100%良品（不產出不良品）的目標。
二、動機：
（一）品質不良對工廠造成成本的浪費。
（二）管材裁切尺寸偏移所造成的品質損失較為嚴重。
三、目的：
利用系統化創新(TRIZ)來改善尺寸偏移問題，並設計預防及警示機構，達成降低尺寸偏移問題，達到100%良率的目標。
四、特色：
改善方案製作成本低，在公差±1mm條件下，改善模型將在可尺寸偏移超過1mm時，給予警告，若未進行修正並將停機斷電。
五、研究方法：
利用TRIZ系統化創新工具來解決個案公司問題。
六、結論：
利用TRIZ（系統化創新）以有效改善個案公司的品質問題，並進行創新設計尺寸偏移警示機構，經過模型製作與模擬演練，將可有效降低不良率。
七、指導老師評語：
本組專題以實務問題為對象，透過TRIZ工具的應用，進行改善機制的創新設計及模型製作，模擬結果可有效進行警示預防產出不良品，整體成效良好。
八、業界認證：
公司名稱：金喜美股份有限公司
負責人：陳淑珠
聯絡電話：( 04 ) 7766998
評 語：執行成效頗佳，可有效解決問題。
A TRIZ-based Innovative Operating System Design/Processes of Pipe Cutting
Advisor: Hsu,Sheng-Yuan
Members: Chen Ming-Xiang,Cheng Cheng –Kai,Chen Ze-Kai
Chen Sheng-Chi,Hsueh Wen-Chia,Siao Yuan-Cheng
Department of Industrial Engineering and Management
Chienkuo Technology University
1. Introduction:
Due to intense competition, quality improvement and cost reduction has become a key to success in today’s market. With Chiu Liang Yi Steel Works as the subject, the study identifies and analyzes the problems encountered during forming and cutting processes. TRIZ (Teoriya Resheniya Izobretatelskikh Zadatch,TRIZ) is employed to solve the engineering problems with the aim of improving the high defect rate of 2~3%. In regard to size deviations occur during formation and cutting, the study tries to define, generalize and create breakthrough innovations via the application of TRIZ to improve quality and reduce cost.
The study proposes a size departure warning mechanism to warn the operator when the error is greater than 1 mm by sounding the alarm, flashing the light or having the machine shut down automatically when no immediate action is taken. In the future, the cutting machine will be equipped with such mechanism to achieve the goal of 100% yield (no defective products are made) and zero defect rate.
2. Motivation:
（一）Quality defects have lots of costs associated with them – money, time, resources, and lost reputation.
（二）Loss resulted from quality defects caused by size deviations is even more significant.
3. Purpose:
Employ TRIZ to improve the problem with size deviations and design a size departure warning mechanism to achieve the goal of 100% yield(no defective products are made) and zero defect rate.
4. Significance:
The factory can benefit from the low-cost improvement. With the tolerance of ±1mm, when the error is greater than 1 mm, the mechanism will sound the alarm, flash the warning light or have the machine shut down automatically when no immediate action is taken.
5. Methods:
In the research, we apply TRIZ process for the identification of problems and creative problem solving.
6. Conclusion:
The study uses TRIZ to effectively eliminate problems encountered by the factory. It proposes an innovative size departure warning mechanism which, through modeling and simulation, has been proved to be effective for reducing defect rate.
7. Advisor’s Comments:
Through the application of TRIZ, the study addresses practical issues and tries to create breakthrough innovations. The modeling and simulation support the overall effectiveness of the innovative mechanism for reducing defect rate.
8. Recognize Prove of Business Scope：
Company name：Jin Hsi Mei Co.,Ltd.
Representative director：Chen ,Shu-Chu
TEL：( 04 ) 7766998
Comment：The innovative design works quite well. It can effectively solve problems.
指導老師：林宗南 老師
組員：謝亞倫、林芬綺、洪羚筠、陳憶欣、陳儀婷、陳榆榕
建國科技大學 工業工程與管理系
一、簡介：
本專題針對筑詮公司內部的問題，分別為「預測分析」、「精實生產」、「生產排程」、「績效評估」等四大方向，並提出一系列相關改善的建議，以利於公司在未來管理、營運上有所參考依據。
二、動機：
本專題以「筑詮公司」為例，探討其生產、倉儲管理等所遇到的問題，並找出有效改善的管理方法，以解決內外銷售供不應求等問題。
三、功能：
針對預測分析、生產排程、績效評估、精實生產等問題的描述，進行資料的探討收集，及敘述各領域所運用到的方法做說明。
四、特色：
本專題分析公司所遇到的問題，並針對其問題進行研究，以找出改善方法及其成效，使公司整體效率能有效提升。
五、原理：
1. 預測分析：移動平均法、指數平滑化法、最小平方法、經濟訂購批量。
2. 生產排程：先到先服務法則、最短處理時間法則、最早到期日法則、關鍵比率法則。
3. 績效評估：運用EXCEL建置績效管理系統、生產工單。
4. 精實生產：七大浪費，看板、警示燈等其他工具。
六、設備：
原始資料紙本收集、Windows XP Microsoft Office系列、網路及圖書資源、電腦。
七、運用時機：
預測以移動平均法為最佳方法；排程以最短處理時間法則輔助先到先服務法則，再利用關鍵比率排定未來已知訂單的部分；績效則建置評估系統，且運用生產工單；精實運用看板與警示燈等及其他工具。未來建議：使用「季節變動法」；導入「MRP、完善的管理系統、JIT生產、ERP」等系統。
八、指導老師評語：
專題內容完整，可做為筑詮公司參考。
九、業界認證：
公司名稱：筑詮橡膠工業股份有限公司
負責人：陳美珠
聯絡電話：（04）7700538
評語：內容豐富，對本公司極有價值。
The Establishment of Operations Management System -Taking ZHU CHUA CO. as an example.
Advisor: Tsung-Nan, Lin
Members: Ya-Lun Hsieh, Fen-Chi Lin, Ling-Yun Hong,
Yi-Xin Chen, Yi-Ting Chen, Yu-Rong Chen
Department of Industrial Engineering and Management
Chienkuo Technology University
1. Introduction:
The aim of this study attempts to explore the problem within the ZHU CHUA CO. There are four parts "forecast and analysis", "lean productions" and "production scheduling", "performance appraisal ", and we will propose series relevant suggestions for improvement. In order to facilitate the management and operation based on some reference in the future.
2. Motivation:
This paper use the ZHU CHUA CO as a example. To explore the problem within the production and warehouse management that has to face. And find out the effective manage ways to solve the inside & outside sales that supply falls short of demand's problem.
3. Purpose:
To the description of predicted analysis、produced arrangement、evaluation of the result and fine production, we can do the research、collect the information and narrate that how does it work in each field and explain it.
4. Characteristic:
This subject analyzes the problems which company may encounter and find out a way to correct these problems, and to improve the efficiency of this company.
5. Principle:
1. Forecast and Analysis：Moving Average Method、Exponential Smoothing Method、Least Square Method、Economic Ordering Quantity。
2. Production Scheduling：First In, First Out、Shortest Processing Time、Earliest Due Date、Critical Ratio。
3. performance appraisal：To build up the system of produced arrangement and produced production order by EXCEL.
4. Lean Production：The 7 much wasted、kanban、alarmed light and other tools.
6. Methods:
Original data paper collection、Windows XP Microsoft Office、Internet、Library、computer.
7. Conclusion:
The moving average method in the predictive is the best way. The scheduling use the shortest time rules to supporting the first-come-first-served rules, also use the key rate to arrange the known order in the future. The performance built the assessment system, and uses the production order. Lean uses the signage and warning lights and other tools. Our future advice: use “season change method”, importing “MRP, complete management system, JIT production, ERP” and so on.
8. Advisor’s Comments:
This paper content is complete. It can be the reference of ZHU CHUA CO.
9. Corporate Certification of the Project Report:
Company : Rubber Bushing Industrial Co. Ltd.
Responsible Person/ Representative: CHEN,MEI-JHU
Telephone:（886）-4-7700538
Comments: Abundant content, valuable to the company.